車子售後問題多、預約維修等超久？百位荷蘭車主準備對特斯拉提起集體訴訟::DDCAR 電動車

特斯拉在歐洲多數國家的銷售表現都很出色，不過並非每一位歐洲車主都對特斯拉感到滿意，例如荷蘭就有超過百名車主集結，準備對特斯拉提起訴訟。

根據荷蘭媒體報導 ，有超過 100 名荷蘭特斯拉車主加入了所謂「荷蘭特斯拉索賠基金會」並準備提告。

該基金會宣稱，特斯拉聲稱自己是一個以服務為導向的品牌，而且賣出的車輛幾乎不必維修保養，但實際情況根本就不是如此。

JD Power 車輛品質大調查：特斯拉排名墊底，全美任何一家車廠都贏過它！ 前任品管高層現身說法：為何特斯拉車子的問題這麼多？妥善率低落是如何造成的？ 基金會成員 Sieger Suurbier 對媒體表示，他們是當初因為相信特斯拉的說法才購買特斯拉電動車，但交車之後不僅發現車輛有各種問題需要維修，而且還很難找到合適的管道聯繫原廠，預約進場維修的難度也很高。

Suurbier 說，特斯拉車主只能透過官方 App 進行維修預約，但卻通常必須等上一個月才能成功預約到時間，而且就算真的成功進廠，還是會遇到車輛反覆故障或是保固內卻依然被索取維修費的狀況。

據了解，這 100 多名荷蘭特斯拉車主在購車之後碰到的狀況是五花八門，包含傳動軸斷裂、門無法打開、漏水、油漆剝落、車身異音等狀況都有，也有車主抱怨實際的電池續航力並沒有像官方宣稱的那麼長。

目前訴訟仍在準備階段，事情會如何發展就必須等後續報導出爐才能知道，但相信大家都覺得上面的故事聽來耳熟，因為後勤維修跟不上成長的車主規模一直是特斯拉亟欲改善的缺點。

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